Frequently Asked Questions
Questions About Home Health Care
Whether you are exploring home health for yourself, a family member, or someone you support professionally, these answers can help you understand the basics.
Topic 01
Home Health Basics
Start with clear definitions and the role skilled home health can play.
Home health care allows qualifying patients to receive certain skilled healthcare services in their home rather than traveling to a clinic or remaining in a facility for services that can appropriately be provided at home.
Home health generally refers to medically necessary skilled services such as nursing or therapy delivered under an appropriate plan of care.
Non-medical home care may focus primarily on companionship, housekeeping, or ongoing personal assistance.
Paramount's current verified service set is primarily skilled home health.
No.
Home health is not a replacement for emergency medical services.
If you believe you are experiencing a medical emergency, call 911 or seek appropriate emergency care.
Topic 02
Eligibility & Coverage
Understand common eligibility considerations, coverage questions, and patient choice.
Learn About EligibilityEligibility depends on factors such as your medical needs, whether skilled nursing or therapy is required, your ability to leave home, and the required orders and plan of care.
Paramount can help you understand the next steps based on your situation.
Home health services may be provided in qualifying residential settings, including private residences and certain assisted living environments.
Contact us to discuss your particular situation.
Coverage depends on eligibility, the services required, your insurance, and the terms of your plan.
Our team can help you understand the verification process. For specific coverage questions, you should also confirm benefits with your insurance provider.
Patients may have choices regarding their home health provider depending on referral, coverage, availability, payer rules, and other circumstances.
Ask your healthcare provider or contact Paramount if you would like to discuss a referral.
Topic 03
Services & Care
Learn what Paramount provides and how an approved plan of care shapes visits.
Explore Our ServicesServices include skilled nursing, wound care, IV therapy, injections, medication teaching and management, chronic disease management, physical therapy, occupational therapy, speech therapy, post-surgical care, post-stroke care, fall prevention, nutritional counseling, medical social work, and qualifying home health aide services.
Visit frequency depends on your needs, ordered services, assessment, and approved plan of care.
Some patients require more frequent visits initially, while others may need a different schedule.
We aim for consistency whenever possible, but staffing, clinical needs, scheduling, and the types of services ordered can affect which team members visit.
Standard intermittent skilled home health services are different from around-the-clock private-duty care.
Contact Paramount to discuss what services are currently available and appropriate for your situation.
Yes, when multiple therapies are medically appropriate and included in the approved plan of care.
A patient may, for example, receive physical therapy and occupational therapy, or therapy alongside skilled nursing.
Topic 04
Starting Care
See what may be needed before services begin and how the process is coordinated.
See How It WorksHome health services generally require an appropriate order and plan of care.
If you are unsure where to begin, contact Paramount and our team can explain the referral process.
Timing depends on the referral, required orders, your care needs, insurance verification where applicable, and clinical availability.
Call us at 405-418-4777 and we can discuss your situation.
If available, it can be helpful to have:
- Current medication information
- Discharge paperwork
- Insurance information
- Physician instructions
- Medical equipment relevant to your care
- Contact information for your healthcare providers
Paramount will let you know if anything additional is needed.
Topic 05
Family & Caregiver Questions
Find practical guidance about participating in care and responding to changes.
Yes. With the patient's permission, family members and caregivers can play an important role in understanding instructions, supporting routines, and helping the patient remain safe between visits.
Follow the instructions provided by your clinical team.
If you have a non-emergency concern related to your home health plan, contact Paramount or the appropriate healthcare provider.
For emergencies, call 911.
Didn't Find Your Question?
Call Paramount Home Health or send us a request and our team can help you understand the next step.
